We love talking to shop managers and service advisors about their service departments, and their comments are often colorful and dead-on.
“My ass has been chewed to the point there’s nothing left. This is stopping right now. Yes, sign me up”. GM
“Oh man, I was so tired of all those details rattling around in my head. Now I put it in [SchedulePower] and it’s there when anyone needs it. What a relief. Yes, we’re happy". Service Manager
The DMS scheduler
“I really think the programmers of the DMS schedulers must never have worked in service". Service Manager
“Now that our schedule is on track we want to use more of the SchedulePower program to get more customers in…build up the department…you know. So can you show us how"? Owner
A: Yes, absolutely.
Remember your friends
“We’re a rural shop with close ties to our community. Could we use the email feature to send things like birthday cards to our customers"? Owner
A: Yes, the fully customizable templates will do the trick.
This "V" is not for victory
"I was told V-Sept does everything SchedulePower does, but I looked closely at both and it doesn’t. So I’m ready…how do we start"? Service Manager
The more you know it
“I thought it was a lot to do at first, but it gets much easier the more I use it. Can we get more training when we’re not busy"? Service Writer
A: Yes, absolutely
Didn't cut it
“My shops started using Google Calendar but it doesn’t do what we need. From what I can see this does. I am going to ask my managers to try it". Owner
"Yeah, total integration with our DMS would be nice to have, but our customers don't care about that. They care about having their service happen as promised. This looks like it'll solve our real problems". GM
“We bon-fired the paper schedule". [laugh] Service Writer